CV (Curriculum Vitae) Thomas Mäder, cont'd.

Professional Milestones

Private Milestones

--- Professional Milestones ---

This section is in German only - scroll down to find an English translation.
Kurzzusammenfassung:

1974	Eintritt bei Radio-Schweiz AG als "Fernmeldesekretär" Lehrling
1976	Beförderung zum "Fernmeldesekretär" (HF-Telegrafie, HF-Flugfunk, Operator Computer-Telegrammvermittlung)
1980	1-jähriger Einsatz für die Neutral Nations Supervisory Commission (NNSC) in Korea
1982	Ausbildung zum Assembler/370 Programmierer bei Radio-Schweiz AG
1983	Assemblerprogrammierer im Bereich Videotex Online Applikationen für Swissair und Globus AG
1985	Eintritt bei Swissair als Junior Betriebsanalyst bei "Projekte Videotex"
1986	Beförderung zum Betriebsanalysten
1988	Beförderung zum System-Planer (Business Analyst)
1993	Beförderung zum Senior Wirtschaftsinformatiker/-organisator
1995	Beförderung zum Leiter der Dienststelle "IS Telematik Dienste"
1995	Aufnahme in das Kader der Atraxis AG
1998	Uebertritt in die Swissair Airline als Wirtschaftsinformatiker/-organisator innerhalb "Sales Policies &Systems/MIS"
1998	Ernennung zum Manager "Qualiflyer Sales IT System Integration"
1999	Uebertritt in die Atraxis AG als IT Projektleiter
2000	Uebertritt ins Atraxis Key Account Management
2001	Uebertritt in die Abteilung Client Care von EDS
2007	Uebertritt in die Organisation EMEA North & Central Hub, Service Management
2009	Uebertritt zu Hewlett-Packard (Schweiz) GmbH, TSG

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>>>>> Swissair / Atraxis / EDS / HP Career (1985 - today):

• 2002-today: Different functions, among them: Service & Quality Manager , Service Excellence Coordinator, EDS Switzerland / HP Enterprise Services
  • ITIL Certificates
  • Jul.02: EDS: Service Excellence Coordinator, EDS Switzerland
• 2000-2002: Function: Key Account Manager:
  • Dec.01: EDS: Client Delivery Manager
  • Key Account Manager Swissair Group (Corporate) & Qualiflyer Group (Holding) at Atraxis
  • ZfU Seminar "Atraxis World Market Offensive" (Course for Key Account and Product Managers)
  • ZfU Seminar "Preisverhandlungen" (Course for Key Account and Sales Managers)
  • IATA Seminar "Airline Alliances and Strategic Partnerships"
• 1999: Function: Project Manager:
  • Project Manager Atraxis Intranet "axnet" (Atraxis 1999)
• 1998: Function: Project Manager:
  • Project Manager for Swissair's worldwide roll out / implementation of the Qualiflyer Group Sales Force Automation system VISION (Swissair 1998)
  • Project Manager for the "Sales System Light (SSL)", Swissair's worldwide NT 4.0 desktop (PC) standard on new workstations (Swissair 1998)
• 1995-1997: Function: Team Leader:
  • Head of  Department "Connexis (Swissair's Three Tier Customer Information System based on Oracle) Operation & Support" at Atraxis (1997), recruiting and setting up a new team
  • Head of  Department "Internet & Telematic Services" at Atraxis (former Swissair Information Systems) (1996)
  • Head of  Department "IS Telematic Services" at Swissair Information Systems (1995)
• 1995: "Curriculum 1" (Swissair Management  Seminar) at Swissair (Förderung der Sozialkompetenz)
• 1985-1995: Function: Business Analyst / Software Programmer Relay/PC, Relay Gold Script Language) / Product Manager:
  • Project Manager "Travitel" (Dial-Up System for Swiss Travel Agencies) at Swissair (1985-1995)
  • Project Manager "Videotex" (several public VTX applications such as Online Swissair Flight Schedule, Arrival/Departure Information System) at Swissair (1985-1995)

>>>>> Radio-Schweiz AG (1974 - 1985):

• Software Programmer/Analyst for several public Videotex applications at Radio-Schweiz AG; applications such as
  - Swissair Flight Schedule / Swissair Arrival/Departure Information
  - Globus AG interactive Shopping Application
• Learning the IBM Assembler Language at Radio-Schweiz AG on the job.
• Radio Operator at Berna Radio (worldwide voice connections with airplanes through HF) (Radio-Schweiz AG)
• Warrant Officer (Radio Operator) for the Swiss Delegation of the Neutral Nations Supervisory Commission (NNSC) in Panmunjom, Korea (1980-1981)
• Radio Operator at Bern Radio HEB (Shore to Ship) (worldwide telegraphy, telephony and SITOR telex connections with ships through HF) (Radio-Schweiz AG)
• Joining the Swiss Army as a Radio Operator ("Funkerpionier") (1977)
• Apprenticeship as "Fernmeldesekretär" (Telecommunications Operator) at Radio-Schweiz AG, including
  - Morse/Telegraphy, Radio Telephony, SITOR Telex
  - Computer Operator for worldwide automated Telegram Exchange (COMET)

(Dienststellen)

My stations at Swissair Group ("Dienststellen")  & EDS in chronological sequence:


VRCA - Videotex
VREA - IS Projects
VECA - IS Projects Telematic Services
VEKA - IS Projects Telematic Services (Reorganization)
COMV - IS Projects Telematic Services (Reorganization)

CSCI - Internet & Telematic Services (Reorganization)

COKS - Connexis Operation & Support

SLP - Sales IT Projects
SOP - Sales IT Projects (Reorganization)
SOQ - Qualiflyer Group Sales IT Systems Integration

CTN - Projects New Technologies
CTA - Projects Architectures & Standards
CMA - Key Account Management
CMEB - Key Account Management (Reorganization)

CMB - Client Delivery Management (Atraxis -> EDS)
BPS- Service Excellence Manager
EMEA North & Central Hub: Quality and Service Manager

(Same function)

(Same function)

---------------------------------------------------------

--- Private Milestones ---

1957	Born in Berne, Switzerland, Feb. 11, 1957
1982	S T A R T I N G   O V E R   !
1983	Getting married
1987-1993	Youth group leader in a Free Evangelical Church (FEC)
1988-1995	Editor of the Christian Videotex provider LogoMedia
1991-1998	Vorstandsmitglied der "Freien Evangelische Gemeinde" (FEG) Wallisellen
1993-2001	Bible teacher for teenagers  (Konfirmandenunterricht) (age 14-16) (Hauptleiter Biblischer Unterricht FEG Wallisellen)
	P.S. One of my hobbies: Travelling

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